Our company is passionate about providing a high standard of service to the hospitality and food service industry. With over 20 years experience in the business of coffee, and coffee related equipment we UNDERSTAND the needs and concerns of our customers and the importance of quality and reliable service. We pride ourselves on the fast and efficient services that are performed by our highly trained staff using only genuine parts and State Of The Art tools. It’s no surprise that most food chains and coffee shops rely on us for service, which is why our call center operates 24\7 making all of YOUR service calls our top priority.
How it works:
Once we receive a service call, one of our qualified technicians will have a chat with you on the phone to discover the nature of the problem before sending someone to the site. Sometimes there is a simple fault that, with guidance, the customer can resolve themselves. If this can be achieved it saves both the customer and ourselves time and money. If the problem cannot be resolved over the phone, we aim to get to the customer as soon as possible.
We specialize in all aspects of coffee services including:
- Installations of Equipments and Filtration Systems
- Periodic/Preventative Maintenance
- Emergency Repairs
- Barista Training
- Dose & Grind Settings
- Fine Tuning Machine Performance
- Full Machine Restoration